Your head free for business: We manage your Google Cloud & AI
We take over the complete operation of your Google Cloud infrastructure and AI systems on your Google Workspace. As your managed service partner, we guarantee maximum performance, 24/7 security and continuous cost optimization. And since 30–35% of cloud spend is considered waste across the industry, FinOps is a fixed part of our operations — we lower your bill while we run it.
The questions that come up before every operations handover
Internal resources for cloud-native architectures and AI are scarce and often tied up inefficiently. As a result, innovation stagnates and cloud budgets grow unchecked — while nobody has time to counteract.
Concise answers to the four questions that come up in every decision process.
Why does our cloud bill grow every month — and how do we get that money back?
Because cloud gets more expensive without active steering: forgotten resources, oversized machines, missing discount agreements, uncontrolled queries. Across the industry, 30–35% of cloud spend is considered waste. Continuous FinOps turns that around — monitoring, rightsizing, committed use discounts and anomaly alerts, every month, not once a year.
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- Idle cleanup & rightsizing: unused resources are removed, oversized ones adjusted.
- Committed-use strategy: predictable workloads get predictable discounts.
- Anomaly alerts: cost outliers show up the same day, not on the monthly invoice.
- BigQuery under control: scan and slot costs are the most common hidden cost driver — we control them via partitioning and quotas.
What exactly do you take over — and what stays with us?
We take over the operational side: 24/7 monitoring and incident management, patch and resilience management, security monitoring, governance and continuous optimization — for Google Cloud, Workspace and your AI systems. You keep control of strategy, data and budget. Who is responsible for what is defined in a clear responsibility matrix — from day one.
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- Managed Cloud Platform: operations, security hardening, FinOps and EU compliance for your GCP environment.
- Managed Workspace: support, on-/offboarding, sharing and security audits, release management.
- Proactive instead of reactive: we detect and resolve issues before they disrupt operations.
Our AI agents are running — but who monitors cost, quality and drift?
That is exactly what Managed AI Ops is: ongoing monitoring of agent performance, token and inference costs, model drift and hallucinations — plus continuous prompt and model optimization. AI systems are not a build-once-done-forever affair: without maintenance, they slowly get more expensive and worse.
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- Cost per use case: token budgets and model choice are continuously adjusted.
- Measurable quality: drift and hallucination monitoring with defined thresholds.
- Governance included: agent registry and audit-ready reports — also for GDPR and the EU AI Act.
Do we make ourselves dependent with a managed service?
No — if it is set up right: documentation, runbooks and access belong to you, all reports are transparent, and the exit is contractually defined. Many of our customers even use the managed service as a bridge: we operate, enable your team in parallel — and you take over step by step whenever you want.
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- Your environment, your access: we work in your cloud organization, not ours.
- Transparency as the standard: monthly operations and cost reports everyone understands.
- Operations as a springboard: a stable day-to-day business is the foundation on which innovation becomes possible in the first place.
Your all-round carefree package: our managed service approach
We act as your external cloud department. We don't just build, we operate. For you, that means: you use state-of-the-art Google technology without having to worry about updates, security gaps or server capacity.
24/7 monitoring & incident management: We detect and resolve issues before they disrupt your operations. Proactive action instead of reactive hoping.
Continuous cost control: Cloud costs can explode. We tune your Google Cloud for efficiency every month and eliminate unnecessary spend (FinOps).
Managed AI & MLOps: AI models need care. We make sure your agents and algorithms stay precise and performant over time.
Security & compliance guard: We permanently monitor compliance with GDPR and security standards so your shield never cracks.
Innovation-as-a-service: We proactively inform you about new Google features that can accelerate your business — and implement them directly.
Optimal cost efficiency
Through permanent FinOps monitoring, we eliminate unused resources and make sure you only pay for the performance you really need.
Maximum relief
We act as your external IT department and manage the complexity in the background so your team can focus fully on the core business.
Certified security
We monitor your infrastructure around the clock and guarantee seamless compliance with all requirements under GDPR and EU AI Act standards.
Our services
Depending on the initial situation, we provide targeted support in planning, implementation and development. Always structured, responsible and with a view to long-term benefits for your company.
Managed Workspace
We manage your Google Workspace 24/7 — from secure identity management and data loss prevention to active support for Gemini AI. Secure, efficient and always up to date.
View Managed Workspace →
Managed Cloud Platform
Hand over operational responsibility. We manage your Google Cloud 24/7 — including security hardening, FinOps cost control and guaranteed EU compliance under the AI Act. Professional, secure and highly efficient.
More on Managed Cloud Platform →
Managed Citizen Development
We enable your teams with AppSheet or build complex solutions directly for you — including full governance, maintenance and lifecycle support. Secure, agile and highly efficient.
Go to Managed Citizen Development →When a managed service is not the right choice
An operations contract that doesn't fit gets cancelled — so we honestly check beforehand whether it fits:
You want to build the know-how internally
If cloud operations are meant to become a strategic core competence, full-managed is the wrong path. Then we deliver enablement: we train your team, build runbooks together — and withdraw according to plan.
You're only looking for an extended workbench
If you're purely after cheap hours on demand, we're the wrong partner. We take responsibility for outcomes — availability, cost, security — not hour contingents. There are other providers for that.
Your landscape isn't Google
Our operations are deliberately Google-native: Workspace, Google Cloud, GEAP. For pure AWS or Azure landscapes without a Google footprint, specialized partners of those platforms are the better choice — and we'll tell you so directly.
Not sure where you stand? That's exactly what the free intro call is for — an honest assessment, no strings attached.
Free intro callManaged Cloud & AI Services — answered briefly
How does the operations takeover work?
In four steps and without interruption: first an operations and cost assessment of your environment, then onboarding with monitoring, runbooks and clear responsibilities, then the step-by-step takeover with a parallel phase — and finally regular operations with monthly reports. Your day-to-day business won't notice the transition.
Do you replace our internal IT?
No — we relieve it. Your IT keeps strategy, business applications and control over the environment; we take over the operational foundation: monitoring, incidents, patches, cost control. We define the interfaces and responsibilities together in a clear matrix.
What does FinOps mean with you in practice?
A monthly rhythm instead of a one-off cleanup: ongoing cost monitoring with anomaly alerts, rightsizing and idle cleanup, committed-use optimization, cost allocation per team and — for data platforms — control of BigQuery scan and slot costs. Every month you get a report showing what was optimized.
What does a managed service cost?
That depends on scope, criticality and response times — so instead of flat rates, we calculate transparently: in the intro call we clarify your needs, after which you get a fixed monthly retainer model with no hidden items. Often, operations partially pay for themselves through the FinOps savings.
What response times and SLAs do we get?
Matched to the criticality of your systems — from business-hours support to 24/7 operations with defined response times for critical incidents. We put the agreements in writing and demonstrate compliance in the monthly reports.
Can we have Workspace, Cloud and AI managed in combination?
Yes — that's exactly the advantage: Managed Workspace, Managed Cloud Platform and Managed AI Ops come from a single source, with one contact and one contract. No responsibility ping-pong between three providers when an issue spans multiple layers.
How do we get out if it doesn't work?
In an orderly way, without drama: documentation, runbooks and all access belong to you from the start, and the environment runs in your cloud organization. At the end of the contract, we hand over in a structured way — to your team or another partner. A managed service that only holds through lock-in isn't one.
Our innovation cycle for your operations
Four phases — from assessment to continuously better operations. This is exactly how we'll work with you:
1. Assessment & handover plan
2. Onboarding & runbooks
3. Takeover & settling in
4. Operations & improvement
- •Operations & cost assessment
- •Responsibility matrix (RACI)
- •SLA definition
- •Takeover roadmap
- •Monitoring & alerting
- •Runbooks & documentation
- •Security baseline & access
- •FinOps setup (budgets, CUDs)
- •Step-by-step operations takeover
- •Parallel phase with your team
- •Incident & escalation processes
- •First optimizations
- •24/7 monitoring & incident management
- •Continuous FinOps
- •Patch & resilience management
- •Proactive innovation impulses
